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Showing posts with label Techniques. Show all posts
Showing posts with label Techniques. Show all posts

Tuesday, August 7, 2018

Strongly Job Search Techniques "That Don't Work"

Frequently know when you've simply made an enormous error in your job application. You skip to attach your CV. You send the incorrect version. You address the resume cover letter to Mr. Chris Smith, then find out there's a solid possibility Chris is a girl. But other times, you possess no notion you may actually think you're doing all the things right. Actually, there are a few regular job search methods that applicants employ over and over since they believe they work perfectly. In fact, though, these very same approaches might be standing in the path of you and that great interview. To ensure you possess the very best probabilities of inching better to your desire job, here are four regular blunders and very much more successful methods to try preferably.

1. Applying to as many Jobs as possibly.

Persons frequently think that the job search is a quantities game. The extra resumes you send, the even more likely it'll be that somebody will contact you back, right? Not actually. Since applying to hundreds of jobs involves you're most likely not taking the time to really investigate the organization and position, customize each request appropriately, and touch base to recent employees who may have the ability to give you insider details.

Likewise, applicants sometimes consider that applying to innumerable positions at the exact organization ups their probabilities of getting called back for one of these people. In fact, although this sends one of 3 messages: That you're not convinced what you want, that you're needy and you'll take whatever, or that you don't possess a solid understanding on what every job requires. In any circumstance, not a good thing.

How to Fix this? Quality instead of quantity. Rather than applying to every single semi important job within a 70 mile radius, begin your search by putting together a concise list of ideal firms and learning anything you can regarding them. When they have opportunities that fit your skill set, consider the time to cautiously build your application modifying your CV bullets to display precisely how your knowledge aligns, composing a tailor made cover letter, and requesting your new connections if they possess guidance for standing out. Yes, this strategy takes even more time and strength than submitting your same CV at over and over, but your probabilities of scoring a job interview will be substantially, much bigger.

2. Applying ASAP.

OK, so you've simplified your list of corporations, and one of them just published a role that's precisely according with your skill set. Amazing, so you crank out all the things as fast as feasible and hit send seeking to be the 1st request the employing manager views. Not only will you demonstrate just how thrilled you are regarding the job, yet probably the team will like your application so very much they won't require to interview any individual else. News flash: This almost never does you any favors.

How to Fix this? Give it a Day or So.

9 times out of 10, managers have to throw out the applications they obtain within just the first hour of publishing a position since they're unfinished. When you're concentrated on velocity over anything else, it's easy to lose the information getting names correct, counting additional components, and so on. It's considerably better to provide your self a day or 2 to compose, edit, and change your elements, make sure you've covered everything required, and have somebody else look them over. And, once again, total reward if you get guidance from a recent employee. A outstanding application will be considerably better than a not truly there but prompt one, each time.

3. Emailing Your CV to People Unrequested.

Let's return to all those persons who work at your dream corporations for an instant. Meeting them and making their radar: Very good. Requesting their advice on doing the job there: Also fantastic. Sending them your CV unrequested with a note that says, Here's my CV allow me to know if you know of nearly anything I'd be a fit for! Very bad idea! Sure, in a few cases, you may get successful, but commonly only in the off chance that the organization is employing for a role that matches your precise skills. But this move can also be interpreted as you requesting your good new contact, who's previously been useful in talking to you regarding the organization, to do the effort for you critiquing your CV, looking at to see if any available positions are a match, and forwarding along your data.

How to Fix this?: Apply Normally, Then Allow Your Contact Be aware of.

Yes, you may and ought to ask your contact for guidance before you apply. And then if, in the course of action, he or she provides to pass your cv or a suggestion along, that's great. But by no means make this presumption. Consider those suggestions you've discovered and then do the very difficult work, just like any other applicant would do. Take a look at a company's jobs page, discover your dream position, then send an application by way of all the needed parts.Best position of jobs.

Thursday, April 19, 2018

Recycling Business Waste Paper and Reduction Techniques

The State of Paper Recycling in the U.S.

Recycling has now become a necessity. And if for no other imperative than the betterment of your bottom line, recycling is a virtue as much as it is a canny business decision.

In truth, waste is a liability, and it's costly to generate. And among wastes that could recycled (yet are not), paper is one of the biggest offenders.

Paper products-comprising magazines, newspapers, catalogues, paper packaging, documents, briefs, and mail-account for the largest municipal waste stream. According to the Environmental Protection Agency (EPA), paper makes up to 27% of all municipal solid waste.

In terms of paper and paperboard products, the EPA also estimates that in 2011, only 62.5% of this waste stream was recovered for recycling. Not only is well over one third of paper not recycled, but paper manufacturing the U.S. is the fourth largest emitter of greenhouse gases. About 9% of all manufacturing CO2 emissions are a result of paper production.

Large commercial entities aren't the only companies contributing to these percentages, as schools, universities, government agencies, and many other institutions are complicit as well.

Small to medium-sized businesses are capable of throwing away paper in massive quantities every day as well. Even the strictly e-commerce-based companies of today still "black bin" piles of paper records and internal documents, most of which-if not all-are recyclable.

Our Choice: Green Trees or Greenhouse Gases

Certainly, recycling paper helps the environment in myriad ways; one ton of recycled paper can save seventeen trees, and the less we deforest our ecosystem, the less carbon dioxide will escape into the atmosphere.

Trees are a natural ally in the fight against climate change. By their absorption of CO2, they cut down on the greenhouse gas effect that has led to our rampant global warming problem.

Tips on Paper Reduction for Businesses

Buying recycled fiber paper instead of 100% virgin paper is one way of maintaining a green office. The manufacturing of paper with at least some recycled content puts much less of a strain on our environment than the production of virgin wood fibers.

Although recycled paper has been more expensive to purchase in the past, that is quickly changing as recycled paper becomes more popular and manufacturing processes become more streamlined. Small businesses that may not have the extra resources to switch to recycled paper, or businesses that may not use much paper can still benefit from paper reduction techniques.


Some of these no-cost reduction and recycling tips include:

· Make use double-sided printing wherever possible

· Print only the pages that you need (using the "print preview" function in your word editor or web browser
   will allow you to select only certain pages to print)

· Switch from single-person copies of memos or newsletters to one for each department or office

· Use digital scans instead of printing interoffice materials

· Unsubscribe to bulk junk mail

· Educate employees on paper reduction techniques and encourage your entire staff to re-use  paper

· Start a company-wide paper recycling program

Saturday, August 23, 2014

Four Techniques To Diffuse An Angry Customer


If you are involving in the customer service industry, or are in any client-facing role for that matter, chances are sooner or later you will have to deal with an irate client. I know I have dealt with my fair share in days gone by. I worked for a large derivatives broker at the height of the global financial crisis. My typical day was spent dealing with people who had lost large sums of money as a result of their trading. It was both a sad time, and a time for reflection on how I dealt with these clients on a daily basis.

As hard as it may be to fathom, I even faced multiple death-threats. Not due to any antagonizing on my behalf, but quite simply that the person on the end of the phone had lost money, and they were determined to let whoever answered the phone know about it. One of my colleagues at the time even had a Doctor of all people ring in solely to wish her cancer for Christmas. He was a charming gentleman.

Amongst the abuse I faced often, I was able to pinpoint key techniques that I will share that may assist you or your staff in handling frustrated people in your business.

1) Listen to them

I'm sure that is the last thing you wish to do when faced with someone abusing you, but listening to their outrage shows that you care enough to listen. If they sense that you are trying to offer a solution, then they may simmer down a little. Perhaps they may even realize how daft their rantings are, and take a different, more amicable approach.

2) Remain calm

If it is in your nature to argue with people, whether that is a spouse, associate, or a customer, chances are this will go against your nature. It is vitally important that you remain as calm as possible, and not emulate their volume or tone of voice. The reason for this is two-fold. Firstly, it is very unprofessional to yell in a work environment. Secondly, reflecting the aggressors volume, or tone will continue to antagonise the situation. They will remain angry, and the matter could escalate. Always remain calm, and speak in a soft tone where possible.

3) Empathize with their predicament

This can be a tough one when you are trying to meet the needs of the company, and also diffuse the client. Sometimes, simply relating the key points back to them shows that at the very least you were listening to them.
 4) Offer a solution

There will of course be times when there is no solution, and you will have to deliver that news to the client. Other times, there may be a middle-ground to work towards. If there is a solution, let them know that you are working towards one with them. If you are unsure of whether something can be done or not, it is appropriate at this point to simply say; "Let me get back to you on that." Alternatively if it is phone based; "Do you mind if I put you on hold while I find out the answer to that?"

Finding an amicable outcome for both the client and the company can be a balancing act. Using these techniques will help resolve issues should they arise. On a final note, don't take it too personally.  

Saturday, June 15, 2013

Sales Manager And Sales Increase Techniques

Most sales managers and business owners tend to focus on improving the close ratios. While doing so is a legitimate tactic, improving the close ratio of a sales team can be challenging. On the other hand, increasing opportunities for the sales team is a fairly easy task.

If the close ratio of the sales team is 40% and the sales team generates 100 opportunities each week, then the result is 40 closes or sales. To improve the close ratio to 60% within the 100 opportunities each week is a challenge. On the other hand, if the number of weekly opportunities for the sales team is increased to 150, and the close ratio remains constant at 40%, then 60 sales are generated during the week.

In other words, the same result occurs for either choice, but increasing the opportunities is an easier path to take versus increasing the close ratio. The process identified and described in the following paragraphs is guaranteed to work because it is built on and around the simple objective to increase opportunities for sales personnel rather than to improve closing ratios.

An increase to sales is likely to be realized quickly once these few, simple additions and adjustments to the selling process are implemented. The additions and adjustments are elements of a process, not a procedure. Consequently, any of the elements identified may be addressed and implemented without having to wait for another element to complete.

Increase face time of outside sales team with present and potential customers. Think of your business as a professional football team. The sales personnel are the running backs. They carry the ball (products and services) to existing and potential customers. The more time the sales team is in front of a customer, the greater the likelihood that a sales event (touchdown) will occur.

Recently a business owner told me that his sales were dropping and he asked me what he could do to turn things around. He said that their company recently purchased a sales software program that worked well with his mail order division, so he employed the software in the territory sales division. The software program called for each sales rep to make fifty calls each day seeking an appointment before heading out to make calls. That's half a day's time! I simply told the business owner that his running backs were sitting on the bench the entire first half and not scoring touchdowns, so he should find others to make the phone calls so his sales team members could optimize their time in front of customers.

Establish a quota or increase the quota of telecommunication contacts with existing or potential customers required each day for the inside sales team. As stated previously, the objective of this process is to increase opportunities for the sales teams. If your business has an inside sales team, then establish a daily quota for outgoing calls to existing customers to sell products or to potential new customers to introduce your company and its products and services. If you already have daily quotas, then increase the number. It is amazing what the impact of just one or two additional calls each day will have on sales.
All sales personnel must develop and submit their sales contact plan each week. Every very good and great sales rep has a plan for the day, the week and the weeks that follow. Every very good and great sales rep shares that plan with the sales manager. Every very good and great sales rep knows the importance of providing this timely marketing information.

Most all other sales reps don't really have a plan for much beyond a day or two. You know, it's the where should I go and what should I do today approach. That type of planning is not beneficial to increasing sales. Some type of formal routine reporting and planning feedback must be installed to assure increased sales.

As a sales manager for many years, I used with great success a rolling four weeks calendar layout report sent to me each Friday afternoon without fail. Week one showed what companies and customer contacts the sales rep fulfilled during the week about to end. Week two showed where the sales rep planned to be and who the sales rep planned to meet with during the week starting on Monday. The week was planned in full with no blank days, question marks or any maybe.

Weeks three and four were tentative. Again no blank days were permitted, but since these two weeks were tentative plans, there could be some question marks and a maybe or two.

Besides the important marketing information these reports provided, the sales reps developed better time management skills. It also conditioned them to think and to plan ahead. Every sales manager will appreciate these habits as they are great contributors to closing sales.
Sales reps should act rather than react, as well as rely more on support team members than trying to do it all yourself. When asked, many, if not most, sales reps will declare that their first priority and responsibility is Customer Service. Their actions support the notion.

As we stated previously, the sales rep is the running back who carries the ball for the company. The largest part of the reason why the sales rep carries the ball is that the sales rep by definition is a closer. The sales rep's job is to score touchdowns, or in other words, to promote and to close sales of products and services to customers.

Customer Service is an important part of the sales satisfaction mix, but Customer Service is everyone's job in the company, not just the sales rep's job. Nonetheless, when a customer calls with a problem or a gripe, most sales reps will stop what they are doing and respond to the customer complaint - even if they are at the site of another customer! My view on that behavior has always been that there is nothing or no one more important for me than the customer I am with at the time.

Additionally some sales reps will go as far as to deliver customer orders instead of relying on traditional delivery methods. This is a really bad practice especially if the sales rep is not using a company-owned vehicle to deliver the products. There are simply too many potential injury and accident risks. Fortunately, many liability insurance carriers are strongly discouraging or excluding this practice from coverage.

If business owners and sales managers want to increase sales, then the closers must continue to do their closing duties and rely on support team members to handle delivers and to assist with solving customer problems.

Reduce "Windshield time". When I travelled with a sales rep, I made note of how much time we spent driving to one place from another. At the end of our time together, I would share the total with the sales rep. It was often a staggering number and certainly an eye-opener. Sometimes and depending often on the metropolitan area, a long travel time from one customer to another was just something that really couldn't be controlled very well. Often that was not the case, so I took the time to pass on to the sales rep the lesson I learned from my manager as a first time territory sales rep. The message or lesson is a very simple one: plan customer calls for each day to be as close together as possible. If the sales rep has an appointment with a customer in Middle town, then the sales rep should spend the remainder of his day in or near Middle town.

Seek and Find New Business opportunities. New Business is commonly defined as either adding a new product to an existing customer or adding a new customer. Sometimes reviving dormant sales of products to an existing customer can be classified as New Business as well.

This element may be the most challenging of the process. Sales reps tend to settle into a comfortable routine and to concentrate almost exclusively on serving the needs of present customers. Nonetheless, increasing the opportunities to close a sale cannot be limited to present customers.

Business owners and Sales Managers must not just encourage New Business sales, but demand it. Sales reps must document their contacts or meetings with potential new customers. A quota of contacting one or two potential new customers each week may be reasonable. It most certainly will be productive. In fact, the New Business opportunity source may have the greatest revenue potential of all the elements of the process. Including elements very important to increasing sales for your business.