In his book Rainmaking - The Professionals Guide to Attracting New Clients, Ford Harding Clarifies that business relationships require regular and consistent contact and that employing some very simple strategies will help professionals stay in touch with existing customers and also build the opportunities to find new customers. Here are some of the tips from his book regarding how to stay in touch while creating value during these interaction. I have also added a few of my own thoughts as well.
Request Advice on a project that you are
working on (such as writing an article or book)
Thank someone for referring business to you
Congratulate or promote someone
Request the name of a vendor
Refer a possible job candidate
Thank you for their payment for services
rendered
Offer free consultation
Provide assistance on a professional association
project
Provide information on a potential customer
Call about a new lead or business opportunity that
you have become aware of
Request coaching on a prospect or lead development idea
Forward an article that you think might be of value to the client
Recommend a vendor who provides excellent service
Invite to a workshop or webinar
Forward a blog post to them
Notify them when you or your firm posts a press release
Notify them regarding trade events
Invite them to sporting events or group activities
Offer to meet this person over lunch to discuss any of
the above
Offer to share your contact list with that person to help
them develop business
Use Social Media such as Facebook, LinkedIn and
twitter to stay connected to your network
By staying in touch with your Clients and engaging them, you will be able to build "Brand You" more consistently and effectively.
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