Document Storage Is Must Be Safety For Your Business

The storage documentation that your company produces is extremely valuable for a number of reasons. Crucial company financial documents, employment letters and client files all fall under the confidential company documentation umbrella. Unfortunately, paper-based documentation can be under threat due to a variety of reasons such as fire, theft or natural disasters. Even if you store your documentation digitally, on an internal or external hard drive, it is important that you protect your company's information. To ensure the safety of your company's documentation, it is best to take on the services of a document storage company. Before you choose a storage company, there are a few factors to take into consideration:

 Storage Systems

A well-designed storage warehouse will have processes and systems in place to make your document storage as effortless as possible. It is crucial that there are not only efficient and comprehensive systems in place, but that you understand them and how they work. It does not really help to have your documentation stored safely if you cannot access them easily whenever need be. 

Depending on the size of your business, you may generate paperwork at a speedy rate and if your documentation is not stored in a logical system that you understand, it will hinder your ability to retrieve what you need when you need it. A well-designed storage system is quite a complex operation; hence you need to choose a company that specialists in document management. 

A good document management company will be able to explain their different storage options to you. In addition to this they should be able to suggest a solution that is best for your business's document storage requirements, be it tweaking the existing system or customizing a system to suit you.

If required, your document storage company should have an electronic document management system in place to conveniently scan and safe keep your business documents in order for you to access it off site electronically.

 Safe and Secure Storage

Safe and secure storage is crucial for all your documentation. Because your paper documents can be damaged by climatic conditions, fire or theft, you need adequate security against all these hazards. A document management company will have the safest facilities for document storage possible. This includes vault-type storage; climate controlled environments as well as excellent fire prevention and management facilities. Should you have scanned paperwork and are utilising digital storage systems, then the storage company will make sure that all your information is backed up and stored on secure servers.

Retrieval

Being able to access your documentation whenever necessary is vital. A well planned storage labelling system should be in place that gives you easy access to all your files irrespective of how many you have stored away. For example, even if your particular vault is lined with shelves containing rows upon rows of boxes, you should be able to find documents alphabetically, by year and by type. In addition to this, you should be able to access your documentation 24 hours a day, should there be any emergency requiring you to produce the relevant paperwork. 

As you can see, there are many benefits to secure document storage for your company. Not only will you have an organized system in place that you can utilize to find whatever you need, when you need it, but you will also have peace of mind that important business documents are well protected. The good thing about off site document storage is that even if your business premises get completely destroyed, at least all your paperwork will be safe. 

The Document Warehouse is known for providing effective document management systems. Since its conception in 1992, operating as an off site document storage and record management company in Johannesburg, the company has expanded to most cities in South Africa and around the world. The Document Warehouse employs hundreds of people and is constantly finding innovative document storage and management solutions. 

CRM Transportation Logistics And Storage

Launching new services, targeting different industries, moving into new territories requires that company's communication with partners and clients will be effective. In addition to transportation and storage, logistics companies can also assemble or package goods and provide consulting work to address complex global supply chain problems. For this reason Customer Relationship Management (CRM) system appeared on market to serve as a key point for sales funnel and client relations in logistics companies.

Customer Relationship Management (CRM) is a model for managing a company's interactions with current and future customers. CRM tool is an advanced solution to integrate, organize, automate and synchronize sales, customer services, marketing, order management, pricing, technical support which helps improve customer satisfaction and deliver goods on time. There are several reasons why it's profitable for logistics service providers to invest in a CRM system:

Reason 1: Increased productivity

Well-developed and thought out CRM system always helps pre-define some general work flows for every department and automate administrative tasks. Using it, your staff members will spend less time on filling forms, making quotes & proposals, creating reports, running calculations and will thereby raise their productivity.

Reason 2: Systematic way to track business activity

CRM solution helps understand when and what is needed to be performed for which customers. With the help of this IT tool you are able to unify all your business areas and thus track them in one place. Leveraging this market information, a logistics company will be able to maintain competitive pricing and delivery options.
 

 Reason 3: One source for all the necessary data

A CRM system allows you to have access to constantly updated information for decision-making and communication between staff members and departments with different office locations. It's an opportunity to build intelligent customized interfaces with all contacts along business lines available by CEOs, CFOs, CIOs, and line managers.

Reason 4: Measurability of marketing and sales activity

CRM services can help transportation and logistics business capture better understanding of customer needs and behavior. This will give a possibility to manage effectively time, business resources and efforts which then benefits clients and overall business.

Reason 5: Individual customer service

Industry-based CRM platform gives a clear road map for effective communication with partners or clients and provides access to industry best practices. Knowing your customers needs and the main points to contact them you can identify major clients increasing their loyalty and mitigate the possibility of relationship with irresponsible customers.

Reason 6: Automated information updating

CRM software helps benefit business profitability focusing on timely updating customer information and fast order processing. It also allows to organize efficient shipping of FCL/LCL freight and delivery of dangerous/perishable goods.

Reason 7: Ensuring safety of shipments

Due to cross-globe operations and various regulatory systems in all the different countries it's usually hard to propose on-time delivery and 100% safety of goods. Customized CRM system can have integration with electronic databases such as Transit MRN to provide information about current status and location of the cargo.

Taking into consideration all the above mentioned advantages, it's evident that a customized CRM system can drive up profitability and provide a systematic way to measure and control everything that is happening in your business regarding communication and relationships with customers.

Industries and Technology Areas:

Industries: logistics, transportation, information technology

Technology Areas: software CRM development, CRM application development

With over 15 years of experience and over 300 professionals on board worldwide, Eli next Group is a global supplier of IT solutions for various industries, including advertising, accounting, banking, education, finance, health care, hospitality, real estate, retail, tourism and others.