Marketing Your Business On The Internet

Marketing your business on the Internet you must learn to think in terms of connecting with people by building relationships! Yeah I know the Internet is a technically advanced environment however your success online requires you focus on those you promote to and not the latest and greatest software, scripts and/or codes! Remember you're a marketer and not a web designer so think like one and this starts with building trust and credibility with others! If people don't respect you for what you know or how you treat them, they'll pay little attention to what you offer, plain and simple!

Here are five rock solid and simple strategies you'll need to apply if you've got any notions of experiencing business success online!

Be Seen

Sharing links to your website or blog is a great way to increase your exposure! Using social media and submitting articles are both very effective strategies to accomplish this objective! There are many other ways you can use but the point here is without getting out in 'front' of people your success online will be limited!

Be Heard

Yes you've got a voice so use it at any of the many available social network sites found on the Internet! These sites present great opportunities for building relationships with those interested in what you offer! These communities allow for give and take with those you come in contact with so take advantage and keep it casual! Another great way to share your views or insights is by blogging! These platforms offer a very effective way for you to interact with customers or your target audience! Let your hair down, so to speak, and allow for your personality to shine through since this alone will help you stand out! One other very important point here is to ALWAYS be honest with others since deceit will only serve to undermine any efforts you may invest in building trust with them!

Be Helpful

Nowadays it is most effective to first get the attention of others by being helpful or supplying them with useful information! This in turn makes building trust with them all the more easier which tends to lower their resistance to your sales pitches thereby increasing your marketing effectiveness! Here too this is a process that takes time and a consistent effort on your part so don't expect overnight results!

Be Trusted

As mentioned above the more you display the willingness to help others without the expectation of compensation, the easier building trust with them becomes! The importance of developing a trusting relationship with people can not be over emphasized since without it you'll have little credibility and will simply be ignored! Another fact of life to recognize here is, unfortunately, people tend to remember bad experiences much more than good ones! To avoid negative labels simply avoid any actions that put your credibility at risk! If it's not true or you can't back up a promise than simply walk away since one 'white lie' can undermine your attempts at business success online!

Be Consistent

Whether reinforcing your brand or following up on promises or requests, you must consistently display a willingness to be helpful! Along those same lines, claims you make or actions you take must display a consistency with any actions or claims taken or made in the past! The slightest inconsistency will cause folks to doubt you thus rendering all your efforts at building relationships and trust useless! Whenever there is money involved, trust is a must or you can forget about making any sales whatsoever!

Marketing your business on the Internet requires a hell of a lot more than simply slapping up a website and calling it a day! You're promoting to people therefore you'll want to focus on building trust with them to simply get their attention! Building relationships is the first step and this is a process that will take time and plenty of patience! The key to your business success online will ultimately come from the patience and consistency you invest in connecting with others and not your superior technical skills, which really aren't required! In the end the five simple strategies discussed here today will be all you'll need, along with good product offers, to taste success online! Not get busy, make friends by applying simple people skills and the money will come!

Keep Personal Information Private

Most important thing identity theft is on the rise and costing Americans and the U.S. economy billions of dollars each year. In light of this, most states have enacted tough new laws aimed to punish those who steal another person's private information and use it to commit fraud. These laws are also designed to help prevent identity theft from occurring in the first place. They address the ways and means that private businesses and government agencies alike are supposed to dispose of a person's private information that they handle or come in contact with in the course of doing business.

The laws differ from state to state, but they are all written with the same goals in mind - to help prevent identity theft, to punish those who commit this crime and to give victims more options in fighting this scourge of the modern information age.

How to Prevent Becoming a Victim of Identity Theft

When you stop to think about the kind and amount of information citizens typically entrust to their government's care, it can be mind-numbing. Not only social security numbers, but medical information and history, income, immigration status, education and work records - a virtual gold mine of information for a hungry and crafty identity thief. Government agencies are tasked with the safe and proper destruction and disposal of this information or they face stiff penalties for failing to comply.

In this war against an increasingly aggressive band of identity thieves, the role of a professional document shredder cannot be stressed enough. These companies make it their business to know the existing, and oftentimes, stringent federal regulations covering the proper and safe destruction of documents containing personal information. They can thus assure compliance with the law.

Moreover, by employing the highest level of security when shredding personal consumer information, they assure the general public that the information they share with the government is secure and out of the reach of identity thieves. This level of confidence goes a long way in restoring a wary public trust in their government, whether on the local or federal level; it gives taxpayers a sense that their tax dollars are being spent wisely and that their government is looking out for their best interest.

Victims of identity theft can spend thousands of dollars and countless hours getting their lives and affairs back in order. Professional document shredders not only safeguard a consumer's personal information, but also save them time and money by preventing them from becoming victims in the first place.

First Three Steps Of The AIDA Selling Model

First three steps Of The AIDA model is a method of selling that is commonly used to sell low cost, unsophisticated products, or to sell to prospects who don't give you much time to pitch. AIDA is an acronym and stands for the following four steps in the model:

1. Attention
2. Interest
3. Desire
4. Action

The first step in the AIDA model is to grab the prospects attention. If you are involved in door-to-door selling, or if your new prospects will only give you a few minutes (sometimes less) of their time, you must be able to quickly grab their attention so that they will allow you to move on to the next step of the model.

Here's something to think about: it only takes a few seconds for passers-by to walk by a store window display, and if the display doesn't grab their attention in that short space of time, they will walk by and not look back. If, on the other hand, the window display grabs their attention, they will probably take the time to come in the store which will give you more time to discuss or demonstrate your product, which could lead to making a sale.

It is during the time that you have to grab the attention of the prospect that they will decide whether they will continue listening to you, or not give you any further time. These few minutes are crucial, and the way to implement it effectively is to use creativity. Think carefully and creatively of the first words that you utter to your prospect. You might ask a good question, or give some startling facts or figures that relate to the product or service that you sell. If you must rely on a window display to grab the attention of a prospect, be sure to use creativity in dressing the window. The key is to think creatively of how you can successfully grab the attention of your prospect!

Once you have grabbed the interest of the prospect you can move onto the second step of the AIDA model, and that is to keep their interest. Do this by finding out their needs. Ask questions and then take the time to listen and understand exactly what the prospect needs. The prospect wants to be listened to! As the salesperson, it is your responsibility to then meet the needs, which could mean adapting your product or service to satisfy those needs.

"D" is for "desire". This is the third step in the AIDA model. Grabbing the attention and arousing the interest of the prospect is not enough to make the sale. People might be interested in your product, but may not have a desire to act. The prospect must develop a desire for your product if they are to purchase it, and you must help them along. You can create a sense of desire for your product or service in a number of ways. Here are four of them:

- Focus on the benefits of the product that you are selling. Emphasize how the benefits will positively affect the prospect if they were to own it.

- Instill a sense of urgency for the product by perhaps emphasizing limited availability. A sense of urgency tends to create desire in the product.

- Give value to your product or service

- Emphasize the fact that others have bought the product and are happy with it. Use testimonials to support your claims.

Once you are convinced that the prospect has a desire for your product, confidently and quickly move onto the final fourth step of the AIDA model: Action.

After you have successfully taken the prospect through the first three steps of the AIDA selling model, they need to then be led to take action and purchase the product. There should be no fear or hesitation in asking for the sale. Even before the prospect has confirmed the purchase, ask confidently and expectantly: "How many shall I pack?", "Would you like the green one or the blue one?", "Will it be cash or credit?", "When would you like us to delivery it?" By asking these types of questions you are helping the prospect take the decision to buy the product. Experience suggests that most prospects appreciate these types of questions because they help them to take a decision; it gives them that little extra push that they seem to want!

The AIDA model is an easy and extremely effective selling model.

Center Telesales Coaching

Executive summary

Sales Managers use to drive up their team's performance but argues that each agent has their own preferred learning style and this should dictate the coaching mode used most often with that agent.

Plus some useful tips to perform coaching at your highest level.

Learning styles and coaching

We're all very familiar with Honey and Mumford's Learning Styles piece of work from the 1980's which describes the four varying styles of learning that we all have. My preferred style is a reflector since I like to look back on my learning events, take my time when learning, think things through, listen to others and I hate being dropped in at the deep end.

Others might prefer an activist style where being dropped in from a thousand feet would suit them, happy to learn from mistakes, can easily see what their mistakes have been and can figure out an alternative way in mini seconds. They just seem to want workshops to soar at a hundred miles per hour.

You might prefer a theorist style with a desire to look at all the detail and background to the training topic and to see where theories and models can benefit your learnings.

Or finally the pragmatist who, by now, has got bored with this piece because they don't see the benefits and how it can help them.

Have you ever used these learning styles to help you maximise your phone based sales coaching? You may not have thought about it but it makes perfect sense.

Most phone sales centres or call centres or Inside Sales Operations as our friends across the Pond call them, use a variety of coaching interventions. These are:

Live side by side coaching in the call centre
Recorded call coaching in privacy
1to1 coaching with metrics and KPIs
Group listening sessions followed by facilitated group discussion on best practice

If you have a choice which one you use with your phone salespeople, then choose the one that fits their learning style.

Side by side coaching

For activists - definitely go for live side by side coaching. Here's some tips to make this coaching better for them:

Decide on a theme to work on during the side by sides and listen out for this area during your bservations.
Ask your agent for their preferred theme to focus on
Focus mostly on feedback and keep it snappy, then ask them what they can do differently.
Use GROW but start on reality by giving them feedback on the reality that you just observed, then launch   straight into options, giving them a chance to comment.
Keep the feedback to around 2 minutes, then get on the next call.
The beauty of live side by side is that you get to see the actual challenges they're facing which are  non-skill  based, normally system or process, so empathise with them and take some action to improve these.

Recorded feedback sessions

For reflectors - give them more private recorded call coaching sessions. Here's some tips to help you here:

Give them slightly longer with the "how well did you do" question, look away a little more, give them space to think.
Let your agent choose the calls to listen to so long as you stipulate a good one and a not so good one.
Don't choose calls randomly; use intelligent Speech Analytics Software to choose keywords, phrases used, attitudes, sentiments and acoustics.
 

Allow your agent to gauge themselves against your best practice checklist, and then comment afterwards.
Use silence, non verbal nods and lots of matching body language to encourage the reflector to talk... and we do.
 

Once some actions start appearing, GROW them naturally and then wrap up with the WHY - where do   they need to be, how will I get there and how will you help me.

1 to1 performance coaching

Theorists might prefer the 1to1 coaching with metrics and KPIs to ponder over. Some tips here:

Let them have the metrics in advance.

With the exception reports focus equal time on the above average performance as opposed to the below average performance, this is a balanced performance review after all.

 Try and use a balanced scorecard approach to the metrics you measure. You could split these four ways:
        "How well is your agent serving the customer?" - Customer satisfaction
        "How well is your agent performing?" - Operational efficiency
        "How well is your agent supporting sales?" - Business value
        "How am I getting the best out of my agents?" - People management

Always have some coaching in the metrics meetings, these are not just assessment and feedback but a chance to spot trends and determine action plans.

Group call listening sessions

Pragmatists might prefer the group interaction commenting on played-back calls, especially if you have some top performers in the group and keep it punchy. Here's some ideas:

Choose calls carefully, some exemplars and not such good calls. Maybe choose a theme upfront.
Sell the WIIFMs to the agents before you start. (What in it for me's)
Keep the session to about 45 minutes.
Ask them to complete the best practice checklists.
Invite everyone for their opinions but keep this tight. Request one good point and one development area  and ban repeating what previous agents have said.
You don't need to chip in an opinion just for the sake of it; the art is to encourage the agents to comment 

on their own calls.
My final tip is to ask the agent as to the preferred coaching, what coaching would they want from you to 

support their growth and how should the coaching occur. 

They won't give you pragmatist, theorist, reflector - that's technical jargon for you and I - but they will give

you an impression to work on.

Now haven't we breathed a breath of fresh air into Peter and Alan's learning styles?

Sales Manager And Sales Increase Techniques

Most sales managers and business owners tend to focus on improving the close ratios. While doing so is a legitimate tactic, improving the close ratio of a sales team can be challenging. On the other hand, increasing opportunities for the sales team is a fairly easy task.

If the close ratio of the sales team is 40% and the sales team generates 100 opportunities each week, then the result is 40 closes or sales. To improve the close ratio to 60% within the 100 opportunities each week is a challenge. On the other hand, if the number of weekly opportunities for the sales team is increased to 150, and the close ratio remains constant at 40%, then 60 sales are generated during the week.

In other words, the same result occurs for either choice, but increasing the opportunities is an easier path to take versus increasing the close ratio. The process identified and described in the following paragraphs is guaranteed to work because it is built on and around the simple objective to increase opportunities for sales personnel rather than to improve closing ratios.

An increase to sales is likely to be realized quickly once these few, simple additions and adjustments to the selling process are implemented. The additions and adjustments are elements of a process, not a procedure. Consequently, any of the elements identified may be addressed and implemented without having to wait for another element to complete.

Increase face time of outside sales team with present and potential customers. Think of your business as a professional football team. The sales personnel are the running backs. They carry the ball (products and services) to existing and potential customers. The more time the sales team is in front of a customer, the greater the likelihood that a sales event (touchdown) will occur.

Recently a business owner told me that his sales were dropping and he asked me what he could do to turn things around. He said that their company recently purchased a sales software program that worked well with his mail order division, so he employed the software in the territory sales division. The software program called for each sales rep to make fifty calls each day seeking an appointment before heading out to make calls. That's half a day's time! I simply told the business owner that his running backs were sitting on the bench the entire first half and not scoring touchdowns, so he should find others to make the phone calls so his sales team members could optimize their time in front of customers.

Establish a quota or increase the quota of telecommunication contacts with existing or potential customers required each day for the inside sales team. As stated previously, the objective of this process is to increase opportunities for the sales teams. If your business has an inside sales team, then establish a daily quota for outgoing calls to existing customers to sell products or to potential new customers to introduce your company and its products and services. If you already have daily quotas, then increase the number. It is amazing what the impact of just one or two additional calls each day will have on sales.

All sales personnel must develop and submit their sales contact plan each week. Every very good and great sales rep has a plan for the day, the week and the weeks that follow. Every very good and great sales rep shares that plan with the sales manager. Every very good and great sales rep knows the importance of providing this timely marketing information.

Most all other sales reps don't really have a plan for much beyond a day or two. You know, it's the where should I go and what should I do today approach. That type of planning is not beneficial to increasing sales. Some type of formal routine reporting and planning feedback must be installed to assure increased sales.

As a sales manager for many years, I used with great success a rolling four weeks calendar layout report sent to me each Friday afternoon without fail. Week one showed what companies and customer contacts the sales rep fulfilled during the week about to end. Week two showed where the sales rep planned to be and who the sales rep planned to meet with during the week starting on Monday. The week was planned in full with no blank days, question marks or any maybe.

Weeks three and four were tentative. Again no blank days were permitted, but since these two weeks were tentative plans, there could be some question marks and a maybe or two.

Besides the important marketing information these reports provided, the sales reps developed better time management skills. It also conditioned them to think and to plan ahead. Every sales manager will appreciate these habits as they are great contributors to closing sales.

Sales reps should act rather than react, as well as rely more on support team members than trying to do it all yourself. When asked, many, if not most, sales reps will declare that their first priority and responsibility is Customer Service. Their actions support the notion.

As we stated previously, the sales rep is the running back who carries the ball for the company. The largest part of the reason why the sales rep carries the ball is that the sales rep by definition is a closer. The sales rep's job is to score touchdowns, or in other words, to promote and to close sales of products and services to customers.

Customer Service is an important part of the sales satisfaction mix, but Customer Service is everyone's job in the company, not just the sales rep's job. Nonetheless, when a customer calls with a problem or a gripe, most sales reps will stop what they are doing and respond to the customer complaint - even if they are at the site of another customer! My view on that behavior has always been that there is nothing or no one more important for me than the customer I am with at the time.

Additionally some sales reps will go as far as to deliver customer orders instead of relying on traditional delivery methods. This is a really bad practice especially if the sales rep is not using a company-owned vehicle to deliver the products. There are simply too many potential injury and accident risks. Fortunately, many liability insurance carriers are strongly discouraging or excluding this practice from coverage.

If business owners and sales managers want to increase sales, then the closers must continue to do their closing duties and rely on support team members to handle delivers and to assist with solving customer problems.

Reduce "Windshield time". When I travelled with a sales rep, I made note of how much time we spent driving to one place from another. At the end of our time together, I would share the total with the sales rep. It was often a staggering number and certainly an eye-opener. Sometimes and depending often on the metropolitan area, a long travel time from one customer to another was just something that really couldn't be controlled very well. Often that was not the case, so I took the time to pass on to the sales rep the lesson I learned from my manager as a first time territory sales rep. The message or lesson is a very simple one: plan customer calls for each day to be as close together as possible. If the sales rep has an appointment with a customer in Middle town, then the sales rep should spend the remainder of his day in or near Middle town.

Seek and Find New Business opportunities. New Business is commonly defined as either adding a new product to an existing customer or adding a new customer. Sometimes reviving dormant sales of products to an existing customer can be classified as New Business as well.

This element may be the most challenging of the process. Sales reps tend to settle into a comfortable routine and to concentrate almost exclusively on serving the needs of present customers. Nonetheless, increasing the opportunities to close a sale cannot be limited to present customers.

Business owners and Sales Managers must not just encourage New Business sales, but demand it. Sales reps must document their contacts or meetings with potential new customers. A quota of contacting one or two potential new customers each week may be reasonable. It most certainly will be productive. In fact, the New Business opportunity source may have the greatest revenue potential of all the elements of the process. Including elements very important to increasing sales for your business.

Retailers Find The Right Wholesale Dropshippers

Approach and enables products to get to the market. Finding reliable wholesale drop-shippers can help online retailers increase their profits as well as their sales. Anyone that's beginning an online business will need the services of reliable and trustworthy wholesale drop-shippers. Regardless of what you are looking for, you cannot hope to operate a successful business without the services of dependable drop-shippers.

Most eBay power sellers depend on a reliable wholesale dropshipper and that is why they make great incomes on the internet. There is quite a contrast between a genuine and dependable dropshipper and one that is either fraudulent or bogus. In order to find genuine dropshippers, buy magazines that will enlighten you on the prices and products of the wholesaler.

Go to the merchant's website and familiarize yourself with their products. Itemize your five key points of interest and then do a little bit of investigative work and rank the wholesalers in accordance to your list. Once you have done this you can select the merchant that is on top of the list in accordance to your order of  priorities.

Once you have determined which merchant is suitable for the kind of products and services that you are looking for, contact them directly. Find out from them what their shipping prices are, how their billing arrangement works and what their handling fess are. Should you determine that their wholesale prices are not low enough for you to make good money on their products; you might have to look for another wholesaler.

If you find merchants that charge a fee for membership, do not work with them. Some merchants have a very good reputation that precedes them and it would be recommendable to work with them. You can determine if they are dependable by carrying out an analysis on customer feedback and complaints or compliments.

Always make sure that you are working directly with a merchant and not with middlemen or brokers. Middlemen are go-betweens that take a commission on the goods and services of the merchant and they make the cost of the entire process to increase steeply and do not care about you but only about the money that they make. Do not let the costs that middlemen introduce into the process to cut into your profits.

The potential for more profits is there in the dropshipping approach and enables products to get to the market sooner. This is an approach that gives merchants the opportunity to offer an expansive range of products and they are able to experiment with new products without financial risks. While this model might have its problems, it is a lucrative business for retailers that find the right wholesalers.

Professional Impressive Curriculum Vitae

Do you want to find a professional Impressive Curriculum Vitae writer. Resume writing is not as easy as you think as it should contain all the necessary details associated with the job you are going to apply. You should provide detailed information about you in it such as academic qualifications, experience, awards, skills, and accomplishments. If you do not know how to include details or what kind of information has to be included, then it is recommended to take the help of a professional resume writer. To create curriculum vitae, you have to consider several things.

If you have impressive curriculum vitae, then you are likely to be selected for the job applied. The success of getting a job depends on the professionalism shown in your resumé. A professional resume writer can help you to get the job you require. You can impress your prospective employer with the help of an attractive resume as the employer views it before scheduling an interview with you. Hence, you have to select the right writer who can help you to create the best curriculum vitae for you. While selecting a writer, you have to consider several factors such as certification, experience, promptness, portfolio, references, and results.

Various resume writing certifications are provided by reputed organizations. It is not necessary to hire a writer with certification to get a well-written and attractive one, but if you hire a certified writer, then you can expect a positive outcome. Sometimes, an experienced writer can provide you with a successful resume than a certified writer who is just certified. Hence, experience of the writer also is an important criterion to select a writer. Portfolio of the writer is very important while choosing a professional resume writer. Portfolio consists of samples of work that enables you to assess the caliber of the writer.

Select a professional resume writer who can assure 100% satisfaction. The writer you have selected should agree to work on your curriculum vitae until you are satisfied. The writer should understand current hiring process and trends in your field, so that he can write the curriculum vitae depending on the job requirements. The qualifications and skills of each individual differ. Hence, the writer should know how to customize the resumé. You may be confused on selecting a writing firm as you can find several firms. So, you can choose a resume writing service referred by maximum number of people.

As a deciding factor, you can check the testimonials of other people who have used the service before. Before selecting the writer, you should understand the time required by the writer to complete the curriculum vitae to avoid late job applications. The outcome of the curriculum vitae is the most important thing because if the resumé written by a professional resume writer does not give positive results, then you will become jobless.

Tips For Success Restaurant Business

People believe that an average of nine out of 10 restaurants find themselves closing their doors within the first year. This statistic may seem a tad bit absurd, and for a good reason, because it simply is not true; however, there is no denying that restaurants do have a high rate of not being able to keep their heads above water.

To help fight these odds, restaurant owners must make sure that they employ workers who can effectively manage their establishments. To be a good restaurant manager, a person will need to be business-savvy, have great customer relationship skills as well as be incredibly creative.

1. Create a Business Plan

A good manager will need to know the ins-and-outs of a restaurant's business plan, including its short-term and long-term goals. If a manager is left in the dark about these objectives, there is no way for the person to work towards them. Within the business plan, it should be defined how the restaurant will be made distinguishable from other restaurants in the same area; this way, the manager can implement strategies that will build an effective brand for the restaurant.

2. Create a Budget, and Stick to It

Restaurant managers must have top-notch accounting skills. They should know how to develop efficient budgets, and more importantly, they must have the discipline to stick to a budget. They must be financially savvy, carrying out techniques that can be used to decrease overhead expenses while at the same time making sure that the restaurant is operated in an effective manner.

3. Good Interior Design Taste

Good managers are those that can effectively place tables and chairs within the dining area of a restaurant. They should be able to coordinate napkin, table and chair colors with the theme of the restaurant and much more. When it comes to feeding guests in large numbers, a manager must know how to go about accommodating such groups. Most importantly, good restaurant management will make sure that the kitchen, dining and bathroom areas are clean at all times.

 4. Good Hiring Skills

Restaurant managers are responsible for hiring other employees. Everyone from a cleaning lady to a server to a line cook must be interviewed and hired by a manager. Keeping this in mind, a manager must have top-notch hiring skills. He or she should be able to determine during interviews which applicants can be trusted, which ones will be a good fit for the company and more. Above all, the manager should be able to determine which applicants will be able to provide superb customer service. Without great customer service, a new restaurant is sure to go under.

5. Great Public Relations Skills

A restaurant manager must carry out a wide range of duties. Such duties include mingling with customers while they are dining. From walking around to each table to ask about customers' dining experiences to offering discounts for those who are not completely satisfied, a manager must have great public relations skills. In addition to effectively communicating with customers, the manager must also be able to communicate well with coworkers.

Implements Online Project Management Tools

 Online comprehensive project management tools to be successful. In the days before the Internet, even the most comprehensive management tools were limited by time and space. If the project coordinator at the main office made a change to the schedule or manpower estimates, then it would take at least a day for that information to get to the site foreman. But with online project management tools, those updates can happen instantly.

Before a company implements online project management tools, it is important that the company understand all of the features which are available. For example, the whiteboard feature can be something which allows a project coordinator and a site manager to exchange drawings and notes in real time. It literally shrinks the distance between the office and the site down to nothing.

If a project is a large internal project, then online project management tools can be used to organize groups and keep the project running smoothly. Once a coordinator gets an understanding of how to create and organize groups in an online piece of coordinating software, then it becomes much easier to assign tasks and keep up with the personnel in each group. The coordinator can tell which groups are doing their jobs and which groups are having problems meeting deadlines.

The great thing about good online project management tools is that each group leader can be an admin in the system, which allows the leaders to make changes and post any notes regarding their group's progress. At the same time, the coordinator can create protected areas where only authorized personnel can access records that are important to the project. It is a great way of improving the flow of information within a project while still keeping the critical information confidential.

In order to properly manage a project calendar and budget, it makes sense to try and get updated information in real-time. When interactive online software is used to coordinate a project, it makes it very easy to keep data current. Internet project coordination keeps all groups informed of any updates to project specs and it also helps the coordinator to make important decisions using accurate and up to date information. It will help to cut down on the costs of doing any kind of project because it will significantly expand the efficiency of any work crew and the management team that is monitoring the project.

Rules of Direct Speech And Writing

How can the US Marines help you communicate your message effectively?

I am asked is how to write a speech.One of the best ways I have found when writing a speech to both plan a speech and to present your information is the Rule of Three. Used extensively by Barak Obama in his speeches, and also by John F Kennedy, I find it an invaluable tool. I have recently taught it to my daughter who used it in her first history essay at school.

Developed by the U.S. Marine Corps to help aid the delivery & retention of information, the Rule of Three carefully segments your information into three key headings. Each key heading may contain three sub headings. Each sub heading will contain three points and so on rather like a very well ordered family tree. This approach is, as I have said, excellent for laying out your ideas as you give a presentation and for your audience to recall the information that you deliver to them. One additional benefit of the Rule of Three is that it gives you a framework that is a lot easier to remember when you are up there delivering your speech.

Research by the Marine Corps suggests that the human brain can cope with learning three points but struggles thereafter. For those of you who are sceptical try remembering a list of 12 items on a shopping list from your partner! Most of us will struggle.

So the Rule of Three is great for organising your presentation.

It is also a highly beneficial way of helping your audience to identify which points are crucial and which are interesting but less important. For those of us who enjoy cooking, we are aware that not all 12 items on that shopping list are of equal importance. Let's take a simple recipe; Spaghetti Bologna's. The recipe that I use requires 11 ingredients. 

The chances of me (or my other half) remembering all 11 ingredients when I pop down to the supermarket are pretty small. If you are anything like me, you remember all the minor ingredients but forget the spaghetti! Thinking about it, there are only three core ingredients - mince, tomatoes and spaghetti. As long as I remember these we can produce a dish that might not be a classic but is certainly Spaghetti Bologna's.

That's the same with your speech. The rule of three allows you to logically structure your flow; it allows you to remember your points more easily, but above all, due to it's hierarchical nature you will definitely cover the crucial main points.

Public Relations And Help Business

No such thing as bad publicity there is an old saying. What that old saying means is that whether you get good press or bad press, it does not matter because the very fact you got attention at all is a good thing. However, this old saying is not necessarily true because bad press can damage the reputation or either a person or a company to the point where no one wants to hear about them anymore. Bad publicity can truly be damaging, but a list of PR contacts can take bad publicity and turn it into good publicity before it is too late.

Turning Things Around with Public Relations

The right PR contacts can make all the difference in the world between a temporary bad reputation and permanent damage to a company that can never be reversed. There are many ways that a public relations firm is going to help a business that is involved in a scandal. Here is more information on how a public relations firm can turn all that negative publicity around to positive publicity that is only going to make that business look good again in the eyes of the public:

• A press release:

When a scandal happens to a company, the first thing everyone is going to want to know is what the company involved has to say about it. This is when the press will gather outside the headquarters waiting for someone with authority to make a statement or issue a statement of some kind. The faster someone says something the better off the company will be because if the press starts to speculate as to exactly what happened, then the situation can be made even worse.

• An apology:

A person that has done something wrong has to apologize for what they did. However, when a company does something wrong, then they too have to issue some sort of apology. Everyone makes mistakes, even major corporations, but owning up to the mistake, and then apologizing for it, is the best way to show everyone that this is a good company that cares what the public thinks of them.

• Make amends for the problem:
 

After the apology, the next thing the public is going to want to hear is that the mistake will be corrected. It does not matter what the scandal was about as long as the guilty person is punished so that justice is served. Once the guilty party is punished there has to be some sort of amends made to the person that was wronged. If nothing is wrong with the scandal, then apology or not, the public will not approve.

Anytime a scandal breaks, a company's reputation is instantly tarnished by it. To control the damage, PR contacts are going be put to good use because someone to clean up the mess before a company's reputation is ruined permanently. A public relations company is going to help the company issue a statement, apologize for what happened, and then punish the people involved so that the public will know that they do care about their image and doing the right thing.

Accurate Medical Documentation Medical Transcription Services

This is more so for hospitals and practices needing transcription for various medical specialties. Each specialty has specific requirements when it comes to medical transcription. Therefore it is important for them to outsource medical transcription to a company that can provide quality solutions for various specialties.

Comprehensive Suite of Services

 

Utilizing advanced technology and the services of an experienced team of medical transcriptionists, a professional outsourcing firm can provide affordable, accurate and comprehensive medical transcription services for all medical specialties. They would be able to provide clear transcripts of various reports such as physical reports, referrals, follow-up letters, consultation notes, patient history, laboratory summaries, death summaries and X-ray reports within a short amount of time.

Transcription service providers offer several options for dictation including a toll-free phone-in dictation as well as digital dictation. Clients would have the facility to upload dictation to a secure FTP server or choose secure encrypted web-based file transfer. A professional company can provide documentation solutions for all medical and surgical specialties such as cardiology, dermatology, family practice, gastroenterology, general surgery, gynecology, hematology, internal medicine, neonatology, nephrology, neurology, neurosurgery, obstetrics, oncology, oral and maxillofacial surgery, orthopedics, ophthalmology, pathology, pediatrics, physical medicine and rehabilitation, plastic surgery, psychiatry, psychology, pulmonology, thoracic and cardiovascular surgery, rheumatology, sports medicine, urology, and more.

Each client would be assigned a separate team with vast experience in serving specific specialty requirements. The talented medical transcriptionists would be well-versed in all terminology and abbreviations related to the specialty as well as speech patterns, accents and dialects. This allows them to maintain high levels of accuracy. Quality is also assured through stringent checks of the transcribed files by English language specialists, proofreaders, editors and other quality control staff.

Features of Professional Medical Transcription Services

    99% accuracy with good audio

    HIPAA compliance

    Confidentiality of data

    Flexible dictation options

    Customized EMR solutions

    Quick turnaround time

    3 levels of quality assurance

    Retrieval of completed records using a secure VPN

    Document flow management system

    Web-based file transfer

    Automated electronic report distribution

To outsource these tasks, do your research well. Find a service provider that can provide quality medical transcription services for all medical specialties in turnaround times to suit their specific needs.

The Choice Of A Charitable Organizations

The initiative to buy a charitable gift will go a long way in helping a charitable organization as well as yourself.
Organizations are often looking for charitable causes that they can support. Many of the businesses use their mission statement to guide their operations.

Clarifying the mission will help generate the connection between the business and the potential charity partner. It is important to choose a charity whose mission statement complements the business's values. The factors to consider when choosing a charity include:

· Personal experience

People donate to charitable organizations based on the past and current personal experiences. A traumatic event or illness may have arisen in the life of a person causing them to seek help from a charitable organization and they now wish to give something back.

· Individual interest

The choice of a charitable organization in which to give to is based solely on the likes and preferences of an individual. Therefore, a religious person will often choose to make donations to the local church while a lover of pets may choose to make donations to an animal shelter within the locality.

· Popularity

Most of the time, the choice of a charity is based on the popularity of the charity. Therefore, events that are endorsed or organized by celebrities will often achieve greater success. Virtually everybody knows a charity. Some charitable organizations are small while others are large. In case you are looking for an opportunity to support a charity that is well known you can expect to rip the benefits. Many of the well known charities have been around for many years.

· Effectiveness of the organization

It is important to determine whether the programs, services or advocacy are making a difference. One of the ways of determining whether a charity is effective is by considering getting involved. You can be participating in a fundraiser, volunteer your time, become a member and work in the charity's committee.

When you get involved in the charity you will be in a place to learn more about the organization including the commitment of the volunteers and staff, efficiency of the charitable organization and impact of the charity in the community. Philanthropists contribute significantly in transforming communities to become a bearable place.

Business Networking Profit And Enjoy

You are at a business networking session and you are captivated by a speaker who wants to regale you with a litany of important people that they have supposedly recently spent time with. "Oh, the other day I had coffee with the Mayor... " "I was just saying the very same thing to my good friend XXX, you know that he owns half the town." "Yeah, my best friend is the Crown Attorney and she was telling more... 

"To coin a phrase... "blah, blah, blah, yaddey, yaddey, yaddey!"

I suppose that it is a fact of life that we need to accept. There are some people in life that need to name drop to build up their ego or their sense of importance. On the other hand, I have met some people that are so narcissistic that it would never occur to them that their listener doesn't know the individuals who have been offered as proof of something, nor would even care if they did know them.

Having worked in mental health/psychiatry for 35+ years I have learned at least one concept that has served me well and that is "all behaviour has meaning." The challenge is that we don't often know what the meaning is or what purpose it is serving and likely the other individual doesn't either.

A person who has a tendency to drop names of important people into conversation, and the term "important" is subjective, could be nervous or lack self-confidence in a 1-1 conversation. Talking about "important" people could be a maladaptive coping mechanism, one to relieve the individuals anxiety. If the person they are talking about is well known or popular the concept seems to be that some of that popularity will rub off on them. It is probably similar to bragging about one's self.

Once you recognize that the individual is monopolizing the conversation and playing a game of "look who I know!" what do you do about it? 

Not taking action is one choice. You could continue to listen to the one-sided conversation. Odds are if they have dropped some names into conversation they likely have quite a few more to offer. It would probably be a good idea to extricate yourself by excusing yourself before you doze off.

Another option could be to derail the conversation i.e. take it off its likely track by saying something to the affect of "Oh you know XXX. I have been wanting to meet them for a while. Could you introduce us or arrange a meeting?" This action on your part could have a positive outcome if the individual actually does know the V.I.P. and can introduce you to them. Or if they don't really know them, they may start to back paddle i.e. change the topic or avoid the request made of them and keep the conversation going in a direction where they continue to own it.

A third option could be a variation of the old "See you later alligator!" At a business networking function odds are high that you can leave this one-sided conversation and move on to a more productive one.

Is there a time when it is appropriate for you to name drop? Yes, I believe so. Name dropping or inserting another person's name into the conversation can help build your credibility as someone who is well-connected, one who has a good understanding on a particular topic and it can even develop your personal influence.

Some examples might be:

When having a conversation about a particular topic, issue or problem and you know someone who has faced a similar situation, you could mention their name and describe the lessons that they learned as they dealt with the subject. You could offer your services as an intermediary and propose to introduce the person that you are speaking with to someone that you know that could be in a position to assist them. At a later date, perhaps at a "getting to know you" coffee meeting you could explore with each other who each of you knows and if there is a possibility that any of these connections could be of value in helping with a current need.

I hope that through this article I have been able to raise your awareness to the "name-dropper" style of net worker and offer you some ideas on how to deal with them. But then again... name dropping can be an effective networking tool if used effectively. Try it out and see how it works for you.

Negotiation Strategies For Buyers and Sellers

As a buyer can employ certain tactics to strengthen her negotiation position and results, a seller can do certain things to benefit his position and results. It is learned negotiation skills that give a seller advantage and the consistent application of them will pay off over time.

In a previous article, I noted how the buyer in a negotiation usually has the upper hand, because there are more things a buyer can do to successfully conclude a deal. The reason for this is fairly obvious: a seller has a product or service they need to sell to make money, and in almost every market on the planet, there is substantial competition for that product or service. Buyers can always go elsewhere and try to get a better deal if they don't like the one they are engaged in. It's what makes selling anything a tough, tough job.

But, there are things a seller can do to help his position. Here we will discuss a few.

1. Make it clear you have the buyer's best interest at heart.

This means be sincere and prove it. Using over-baked, cliche ridden lines about how much the you care for the buyer and will suffer a loss just to make her a great deal - does not cut it. Buyers see through this and it has the reverse affect of what most cheesy sellers are hoping for when they use this method. Buyers want to know the seller is there for something more than simply making money. Buyer's understand why the seller is selling (to make money), so good sellers reveal to buyers there is more to it than just that. Communicating to the buyer that you love what you do, and giving them specific reasons why, will go a long way toward lessening the buyer's concern that she will only be sold the most expensive product at the highest margin.

Make it personal. Tell the buyer you sincerely hope she will be coming back to see you on her next purchase because you hope to establish a strong, ongoing relationship. Few people are so hard nosed they will not react positively to a sincere offer of friendship. As a seller, you can make use of the natural human tendency to want more friendships. And if a buyer sees you as a friend instead of a huckster, she will benefit you with a sale and more to come.

2. Take a "Low Key" approach.

A low key approach is self-explanatory. It means "not high key". A high key approach is talking a mile a minute, asking insincere questions, laughing inappropriately and too often, showing the buyer twice as much product as she needs to see and telling her twice as much information as she needs to know until she buys something... just to get rid of you. Interestingly, most people who go into sales naturally take this approach with buyers. And it usually does not work.

A low key approach is vital for a seller seeking to use negotiation skills to ensure a profitable outcome. This seller reminds the buyer he is there to assist her - not push her. He suggests products or services that may meet her needs and if they don't, he will gladly refer her elsewhere. He reminds her he wants her to be happy, but not so that he makes a fat commission or profit, but so that she considers him a consultant, someone to whom she will come back to for counsel, or advice.

3. Apply the lever of time.

A buyer can negotiate like a bulldog. Usually a seller cannot. Again, this is because a buyer can usually walk if they are unhappy, whereas a seller must find another buyer if there is no sale. However, a seller does have the issue of time to his advantage.

Everyone has a limited amount of time. Nothing could be more obvious. Well, for a buyer, this has a cost, because if a buyer cannot make a deal work, she must go on to the next seller, and try again. And if that seller cannot make a deal or does not have what she needs, she must move on again. And again.

For most buyers, this a nightmare. Unless they are simply having fun with the buying process (and some people actually do), there is a strong likelihood the buyer simply wants to find the right product or service at the right price and get it done. Negotiating can be tiring and take away from other productive uses of one's time.

A clever seller keeps this truth in mind at all times. He will engage with the buyer in every way possible, giving her total focus and attention and immersing her in the process of buying as much as he possibly can, for as long as he can, so that she will not be inclined to end the process and go somewhere else and start the whole thing over. As a seller, you remind the buyer how much she has learned about your product or service, how much you have devoted yourself to working through the deal, and how much more you are willing to do to see a beneficial result for both parties.

Now some sellers push this concept by claiming deadlines, such as a sale ending in 10 hours, or competition, such as another buyer who is waiting to make an offer on the same product, but often these are disingenuous methods of pushing buyers to buy before considering further. These methods may work, but if they are false, and a buyer learns of it, you may lose a customer for life. It is better to be straightforward, and tell the buyer about something imminent if it is true, but never use it to push buyer to a decision.

Just as a buyer can make productive use of negotiating skills, a seller can employ methods to give him a greater likelihood of success. Negotiating is a crucial element of buying and selling almost anything, and those who know the principles are most often the ones who realize the profitable deals.

Document Management System Software

Numerous business organizations these days put their money on electronic document management system or EDMS. This has not only become a trend but the reality will tell you that if you are dealing with a small or midsized business without a hell lot of finance, it is imperative for you to take on board a process that will make sure that your business is being done in an arranged manner where your employees won't need to devote unnecessary hours in finding or sharing paper documents through one to the other wooden or steel racks. Hence business people have surely realized the value of having a document management system in their office.

This is not surprising though since there are a lot of benefits this system has to offer. Some of these benefits are can be physically seen. And some of them may be intangible but still reflect in the better performance and production of the company. Some of the most substantial benefits of using an Electronic Document Management System in an office setup are:

Storage solution - the traditional process to store up heavy paper files' and such other documents in long racks are gone now simply because today you won't have that much of space available in your office. When budget is petite, you need a system that will help you store all your crucial business files and papers in the most hassle free manner yet it won't take up much space. Whether you have a small business or a colossal company, your office ought to have enough space for the staff to work and walk around. But with an EDMS, you will be enjoying a great reduction in the storage of paper in your office. Office will virtually become paperless! Since the files and documents will be converted into electronic structure, there won't be heaps of papers in cubicles, ultimately creating more space for your office.

Faster and easier retrieval of documents - electronic document management software is also very beneficial since it paves the way for faster retrieval of documents and other essential files. This is because all the files, business information or data will be loaded into a system which networks through all the departments and offices of the company. Interdepartmental sharing of information will also be faster and more convenient. A person just has to browse through the system to view, manage or share any crucial document.

Cost saving - most of the small scale industry business people have agreed to the fact that the biggest advantage of using document management solutions is that it greatly reduce costs of the business in many ways. Since the files will be electronic, you don't have to spend much of the company budget into buying papers, printers, resulting into less need for printing and file reproduction.

Apart from these factors, there will also be a great lessening of the need for manual labor, particularly in terms of archiving, managing or sharing of all necessary paperwork. Moreover only few staffs would be required to manage the system.